Namecheap built its foundations on domain name registration, but it also offers a modest range of web hosting plans. Founded in 2000, the company is keen to emphasise its ethos: it says it has a strong commitment to support and a commitment not to bombard customers with marketing messages.
Support is provided via live chat and a ticketing system.Additionally, there are some other help resources, such as some fairly basic videos, community forums and a knowledgebase. Although the knowledgebase is large, some of the articles were quite difficult to understand.
No Additional Fees
NameCheap does not appear to have any hidden fees but users should understand that the prices shown on the site are introductory and will increase upon renewal.
Namecheap Control Panel
All of Namecheap’s packages are set up with cPanel except for the VPS hosting plans and its dedicated servers. On most of these, cPanel can be added as an optional extra.
Looking at the demo, it seems Namecheap offers the most recent versions of cPanel and WHM (for resellers).
Namecheap Money Back Guarantee / Cancellation Policy
Namecheap customers get a 14-day money-back guarantee on all products assuming they’re cancelled within 14 days. Dedicated servers are exempt, as are software licences (such as WHM and cPanel licences).